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For Your Health continued
environment than ever before. Patients are going home Listening to our patients, respecting
the day of surgery or shortly thereafter and are playing a and responding to their concerns,
bigger and more active role in their recovery. They expect is a hallmark of our practice.
and deserve to have important information and careful That includes many stops along the surgical journey, such
instructions regarding what to expect and their involvement as having a clear understanding of your symptoms and
in their care. And while modern technology should make expectations, providing you with a clear understanding of
communication among doctors, patients and families easier, your diagnosis and recommended treatment, making sure your
that is not necessarily the case. Successful communication family and caregivers have the information and instructions
is not necessarily a function of technology. Rather, it is our they need to participate in your recovery after surgery,
commitment to see the surgical experience through our and helping to manage the various administrative steps
patients’ eyes and deliver useful patient-tailored informational from scheduling through discharge and follow-up. My team
in an easy to understand format. shares my commitment to address these and other needs and
Our website is our communication concerns promptly, professionally and efficiently, whether the
concern is clinical or administrative.
“home base.”
In addition to my surgical skills, I sincerely believe that our Effective communication is essential to any successful business,
caring environment and commitment to communicating but much more so in healthcare, where communication failures
with my patients and their caregivers distinguishes The can compromise your surgical outcome and negatively impact
Leone Center for Orthopedic Care from other hip and knee your experience.
replacement specialists. William A. Leone, MD, FACS is one of the nation’s top
On my website holycrossleonecenter.com, there’s a wealth of orthopedic surgeons who has built his practice at Holy Cross
information about my expertise in hip and knee replacement Health. A recognized expert in his field, he has operated on
surgery, including complex cases, along with many thousands of people with hip and knee conditions from all
relevant blog posts I’ve written, videos, patient testimonials, over the world. He prides himself on solving complex hip and
downloadable brochures and an abundance of helpful knee problems and is gratified by the profound positive effect
information about how my team operates. that his interventions have had on the lives of his patients.
We realize that selecting the correct surgeon is the most The Leone Center for Orthopedic Care is conveniently located
important decision that a patient must make and we want you at 1000 NE 56th Street in Fort Lauderdale. To schedule a
to have as much information as possible at your fingertips to personal consultation, please contact at 954-489-4575 or by
make an informed choice. email at LeoneCenter@Holy-cross.com.
Why we are considered a
“concierge practice.”
We refer to ourselves as a “concierge practice” because of
the extraordinary level of personalized care we provide.
Communication begins with your first call to our office. Your
call will be answered by a “real person”, not an automated
response or a remote call center with a long hold time. A
friendly member of our team, right here in our Fort Lauderdale
office, will answer your questions, book your appointment and
know you by name from that point onward.
When you arrive at our office, you will not walk into a packed
waiting room and we make every effort to honor timely
appointments. Patients are provided with a brochure about
our practice, available in English and Spanish. My team is
made up of individuals who have all worked with me for many
years and are all fully engaged with your care. Their focus is
to make every part of your experience with our practice as
smooth, safe and worry-free as possible.
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